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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashley C

July 3, 2026

5  out of  5
rating by Ashley C
"Statefarm thus far has over exceeded my expectations. I appreciate the willingness to help lower my policies on demand. No issues or concerns over this way. Mike and Jeff are awesome."
We responded:
"Thank you Ashley for the review! We always strive to exceed the expectations of our customers."
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Rich Charneicki

July 2, 2026

5  out of  5
rating by Rich Charneicki
"Jeff Berthney is a fantastic State Farm insurance agent. He is very professional, hard-working & trustworthy. We recently had a car accident and Jeff and his team provide excellent customer service. I have recommended Jeff to many friends. We have known Jeff for many years now and he's always been upfront and honest about any insurance related questions that I come to him about. Jeff is always willing to help anyway he can!! Thank you!"
We responded:
"Rich - we appreciate the kind words and having you as a customer! We look forward to continuing to work with you!"
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Kevin Davis

July 1, 2026

5  out of  5
rating by Kevin Davis
"This company is the BEST! I recommend everyone to get life insurance before your family members are panicking on what to do when that unexpected day comes.Denise is GREAT to work with and will take good care of you.Give her a call!"
We responded:
"Thanks Kevin. Denise is excellent with helping people with their life insurance! Glad to have you. "
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shelby grundler

July 1, 2026

5  out of  5
rating by shelby grundler
"I have had Jeff Berthney State Farm Insurance for years. The whole office is awesome to work with. Always answers any and all questions that you may have and in a timely manner too.
Denise is amazing and takes the time to explain all your options and makes sure you are getting the best bang for your buck!"
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Jacob Squire

June 30, 2026

5  out of  5
rating by Jacob Squire
"I had the plesure of working with Mike Mackowick to get me and my wife insurance for personal items, renters and car insurance. We were able to save considerably in switching from progressive and cant reccomend using State Farm and specifically this office enough."
We responded:
"Hey Jacob! Thank you for taking a minute to give a review about switching from progressive. Mike is always great at helping people switch their renters and car insurance. "
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Kayla S

June 27, 2026

5  out of  5
rating by Kayla S
"Love Denise 🫶🏻"
We responded:
"We love Denise too! Thank you for the 5 star shout out! "
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Kayla Greer

June 27, 2026

5  out of  5
rating by Kayla Greer
"Huge fan of State Farm. Denise is the best, can’t thank her enough."
We responded:
"And we are a huge fan of customers like you! We give you 5 stars also ⭐️ "
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Kristen Auman

June 26, 2026

5  out of  5
rating by Kristen Auman
"Denise is absolutely amazing! She is incredibly helpful, knowledgeable, and always goes above and beyond to make sure you have a great experience. Her positive personality and friendly attitude make you feel comfortable from the moment you meet her. She is professional, caring, and genuinely passionate about helping others. I highly recommend Denise to anyone looking for exceptional service!"
We responded:
"Hey Kristen - thank you for the review. Denise is exceptional with life insurance and we pride ourselves on making customers our top priority! Jeff Berthney - State Farm Agent"
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Shelby Shuck

June 26, 2026

5  out of  5
rating by Shelby Shuck
"Denise was so personable and efficient, thank you!!!!"
We responded:
"So happy you found value in our life insurance specialist Denise! Jeff Berthney -State Farm Agent"
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Michelle Brown

June 26, 2026

5  out of  5
rating by Michelle Brown
"Denise is pure and simple treasure! Honest, smart, funny, energetic, and filled with integrity! Her work ethic is phenomenal!"
We responded:
"Hey Michelle! Thank you for taking the time to review our Agency. Denise is a valuable member of our team! Jeff Berthney - State Farm Agent"
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Ted Shilt

June 26, 2026

5  out of  5
rating by Ted Shilt
"Denise is fantastic! Very easy to work with"
We responded:
"thanks Ted, we think she is fantastic Also! Jeff Berthney - State Farm Agent"
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Jenna Zielinski

June 26, 2026

5  out of  5
rating by Jenna Zielinski
"Amazing! Denise is the best!"
We responded:
"😄thanks Jenna! She loves helping people with their life insurance almost as much as getting reviews like this! Jeff Berthney - State Farm Agent"
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Beth Fox-Dean

June 26, 2026

5  out of  5
rating by Beth Fox-Dean
"Denise is the best!!!"
We responded:
"Thanks for the review Beth. Denise has been a valuable member to our team for many many many years! Jeff Berthney - State Farm Agent "
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Emily B

June 26, 2026

5  out of  5
rating by Emily B
"Jeff Berthney has been amazing to work with! He is a fantastic insurance agent! I have recently switched to State Farm for all of my business and personal insurance needs, and he has made the process so easy! I would highly recommend working with Jeff and his team, Denise and Mike are the best! Thank you for everything!"
We responded:
"Thank you for the words Emily! We like to make the process to switch business and personal insurance easy! We are glad to have you with us!"
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Donovan Blanton

June 25, 2026

5  out of  5
rating by Donovan Blanton
"Denise is awesome, mikes the man!!"
We responded:
"You know the deal Dono! Love both of them equally. Jeff Berthney - State Farm Agent"
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Danielle Brink

June 25, 2026

5  out of  5
rating by Danielle Brink
"I have always had great experience and prompt responses from this team. Denise is always a pleasure to talk with and she remembers who you are! Jeff as well! This office treats you like family!"
We responded:
"Danielle - Thank you for taking the time to share your experience with us and the community. We are always priding ourselves in taking care of our customers and treating them like family. Jeff Berthney - State Farm Agent"
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Jennifer Binkley (Jenn)

June 25, 2026

5  out of  5
rating by Jennifer Binkley (Jenn)
"Jeff & his employees are the best! Everyone there is very helpful & courteous. I have been with State Farm for over 40 years & with Jeff's office since he started. I use State Farm for all of my insurance needs and their prices are the best I could find."
We responded:
"Thank you for the comments Jenn! It’s great that our prices and service fit your needs! We are so happy that you have been with us for over 40 years! We appreciate your review and your commitment to making sure you are properly covered! - Jeff Berthney - State Farm Agent"
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Cherie River

June 25, 2026

5  out of  5
rating by Cherie River
"Denise is absolutely hands-down the best agent I have ever worked with!! I have worked with multiple agencies and brokers through the past 30 years and she is the one that has the most information readily available, quick answers and genuinely cares about my family and my personal financial needs. If you are looking for someone that you feel is going to do the best for you and look at your needs, ask for Denise! Other agencies have pushed products in order for them to get a kick-back…. Denise takes time to carefully and thoroughly process each option with you and then compares it to your individual lifestyle needs. Denise understands the dynamics that will lead you to the best product at the lowest cost.
Thank you Denise!!!!!!!!!!!!!!!!!!!!"
We responded:
"Cherie this is exactly what I love to hear from our customers. We care about your needs and your family like our we care about our own. Denise is awesome and will look over your policies and uncover the gaps and help you make the informed decision each and every time. We appreciate you and the review of my Agency and our life insurance specialist Denise!
Jeff Berthney-State Farm Agent "
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Jason Whealdon

June 24, 2026

5  out of  5
rating by Jason Whealdon
"Working with Denise and Mike for my home owners insurance in Ohio was a seamless experience. All of my questions were answered in a timely manner and communication was fantastic. I highly recommend working with this team."
We responded:
"Jason - thank you for taking the time to review your experience with my office. We enjoy helping our friends in Ohio as much as here in Monroeville! Mike and Denise are always happy to help and look forward to building a relationship with you in the future! Jeff Berthney - State Farm Agent"
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Lisa Earhart

June 24, 2026

5  out of  5
rating by Lisa Earhart
"Office staff always so informative and on top of any issue that ever arises . Quick to respond and go above and beyond! Trust them handling all my important matters."
We responded:
"Hey Lisa - thank you for the kind review. We have always tried to minimize any issue by responding quickly. Your important matters are our important matters. Thank you for trusting us with your property and vehicle insurance! Jeff Berthney - State Farm Agent"
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rachel richards

June 24, 2026

5  out of  5
rating by rachel richards
"Best customer service anytime I call its well taken care of it recommend them over anyone"
We responded:
"Rachel we greatly appreciate your review! We are happy to hear that you are satisfied with your interactions with us in dealing with your vehicle insurance! Jeff Berthney - State Farm Agent "
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Kelley Booher

June 19, 2026

5  out of  5
rating by Kelley Booher
"This team Is the best. Always helpful and on top of everything! I moved from the area and will not change insurance agents!"
We responded:
"Amazing! Thank you, Kelley. We appreciate your trust in our team and look forward to continuing to serve you as a valued State Farm customer. Jeff Berthney - State Farm Insurance Agent "
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kathy m

June 18, 2026

5  out of  5
rating by kathy m
"This office is the best! I have been with them for a very long time and they are always helpful! Jeff, Denise and Mike are awesome!!"
We responded:
"Kathy, thank you for letting the secret out! Denise and Mike ARE awesome and they have helped with so many people with their car, home, and life insurance. We appreciate you!"
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Chrissie Hoak

June 18, 2026

5  out of  5
rating by Chrissie Hoak
"My family and I have been with Jeff Berthney's State Farm office for many years.
The staff is knowledgeable and professional and they take the time to clearly explain your coverage options and answer all questions or concerns you may have.
Denise is the absolute best. She makes the entire process stress free and explains what the best coverage options are to fit your needs. She truly cares about each and every client.
I would give this office 10 stars!"
We responded:
"Chrissie we appreciate your business and value your review! We pride ourselves on being knowledgeable and professional while taking care of our customer's needs. Denise really does make the process stress free and while explaining all coverage options!"
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Stephen Turpin

June 18, 2026

5  out of  5
rating by Stephen Turpin
"Denise is amazing! She has helped me and several of my family members with both life insurance and auto insurance. She genuinely listens and goes out of her way to answer any and all questions you may have. Her knowledge, patience, and dedication make the entire process easy and stress-free. I highly recommend Denise to anyone looking for insurance coverage and exceptional customer service."
We responded:
"Thanks Stephen! Denise really goes above and beyond when helping customers with their life and car insurance. Thank you for the referrals of your family also!"